Harman International
My Work as Project Manager and Product Marketing Lead
At Harman International, I led the end-to-end development of a new Harman product, Harmany—a music experience that understood user emotions to curate their recommendations. This role required close collaboration between research, design, and marketing, ensuring that the product was not only innovative but also market-ready!
A key focus was crafting the product’s brand positioning, user engagement strategy, and go-to-market approach—blending data-driven insights with creative storytelling to drive adoption. This case study highlights how I applied marketing strategy, audience research, and engagement forecasting to ensure its success in the market.
Though much of my work here is in the process of being launched and under NDA, here is what I can tell you!
THE CHALLENGE
Building a Market-Ready Product
Harmany was designed to integrate seamlessly into cars, homes, mobile devices, and TVs, offering an immersive and personalized music experience. However, a strong product is only half the battle—ensuring a compelling market presence was crucial.
THE RESEARCH
Strategic Marketing Approach
Brand Positioning & Storytelling
Focused on emotion-driven marketing by emphasizing Harmany’s unique ability to "understand" user moods and enhance everyday moments with music.
Developed a narrative around personalization, innovation, and seamless integration, making Harmany stand out from competitors.
User-Centric Messaging
Highlighted how voice, NLP, and passive data collection made for a hands-free, intelligent experience.
Addressed potential privacy concerns to build trust with customers.
Multi-Platform Launch Strategy
Targeted digital campaigns tailored for tech-savvy, music-loving audiences.
Leveraged social media content, influencer partnerships, and industry blogs to generate interest.
Explored SEO and organic content strategies to drive awareness among audiophiles and smart-home enthusiasts.
Competitive Analysis & Differentiation
Positioned Harmany as a cutting-edge alternative to existing music recommendation systems.
Differentiated the product from standard streaming services by focusing on emotional intelligence and seamless integration into users’ lifestyles.
THE PROCESS
Potential User Engagement Forecasts
Estimated Adoption & Engagement Rates
Key Engagement Metrics
Time Spent Listening → Average session duration vs. competitors (e.g., Spotify, Apple Music).
Personalized Playlist Usage → How often do users interact with mood-based recommendations?
Voice Command Interactions → Measuring engagement with Harmany’s hands-free features.
Social Media Strategies for Launch
Pre-Launch: Teasing the Experience
Projected First-Year Users: 250,000 projected users based on market size, Harman’s user base, and adoption trends.
User Retention Rate: Since Harmany is an emotionally driven AI, we can estimate a higher-than-average retention rate compared to traditional streaming apps.
Social Media Teasers
Short-form video content showcasing Harmany in action (e.g., “Let your music understand you.”)
Articles about music & emotions to build organic search traffic.
Influencer Marketing
Collaborating with tech & music influencers to test and review Harmany.
Launch: Generating Buzz & Viral Growth
Product Hunt & Reddit Launch
Tapping into tech-forward communities to drive early adopters.
Rewarding users for sharing Harmany with friends.
UGC Campaign
Encouraging users to post how Harmany enhances their mood.
Giveaway & Referral Program
Post-Launch: Sustaining Growth & Retention
Data-Driven Social Ads
THE IMPACT
SEO-Optimized Blog Posts
Retargeting users based on listening habits & preferences.
Rewarding users for sharing Harmany with friends.
Community Engagement
Marketing Impact & Results
Created a compelling value proposition that resonated with both users and industry stakeholders.
Defined key user personas, helping the product design team refine features for different demographics.
Shaped a cohesive product narrative that informed Harmany’s pitch to Harman International executives.
Encouraging users to post how Harmany enhances their mood.
Email & Push Notification Strategy